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  • What if I need to cancel my website account? How do I do it?-






    Q: What if I need to cancel my website account? How do I do it?
    What if I need to cancel my website account?

    A: If you ever need to cancel your account (which we hope you never do!) You may follow these steps:

    1. Login to your FASO Account

    2. On the Toolbar, click "Billing"

    3. Click "Cancel Your FASO Membership"

    4. Follow the prompts.


    Alternatively, you may also simply contact us. We will take care of the rest.

    To contact us and request a cancellation:

    1. Open a Support Ticket from your control panel:
    a. click on CONTACT TECHNICAL SUPPORT
    b. click on OPEN NEW TICKET (your Best Option - this will email tech support immediately)
    c. click SUBMIT

    2. email us at

    3. Call us at 1-877-FASO 234 (1-877-327-6234)

    Once we receive your request, we will process your cancellation. You will then receive an email verifying that the cancellation request was made by you, the account holder.

    Once you cancel your account, your website will be live on the web for the time you have remaining on your current billing cycle.


    Last Updated: 10/8/2013 3:32:16 PM


    Permalink to this article: http://faso.com/kb/?id=186


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