• Uploaded Images Look Washed Out, De-Saturated-

  • My Thumbnails are blurry, out of focus. Masonry Layout-

  • Why do my images appear too dark, or too light?-

  • Why are my images not as sharp as the original?-

  • Why are my large images blurry?-

    Q: Uploaded Images Look Washed Out, De-Saturated
    The images I have uploaded looked washed out. The colors are not as vibrant as they should be. How do I correct this?

    A: Getting your images looking just right on your website involves many factors. First, it is important to understand that your images (and your website) will look different on different monitors and on different browsers. We highly recommend that you look at your website on a different computer, perhaps at your public library for example, before you spend a great deal of time perfecting how the site looks on YOUR computer.

    There is a lot involved in making your web-based images look as good as possible. You will find a great deal of info on the web by researching 'Color Profiles' and 'Color Managed web browser'.

    The SIMPLEST solution is to save your images as sRGB. Here' how:
    In Photoshop,
    click 'Edit'
    click 'Convert to Profile'
    choose sRGB as the "Destination Space".
    Re-save and re-upload your images.
    Or, check the 'ICC Profile: sRGB' checkbox when saving your file.

    This may not be a perfect fix, as a perfect fix requires the complete understanding and compliance with the Color Management process.

    NOTE: sRGB profile is the image profile that is used for images on the web. This is done automatically by the internet. When someone has used an 'embedded profile' in Photoshop, this is when images must be saved as sRGB for web use.

    Last Updated: 5/1/2014 5:27:05 PM

    Permalink to this article: http://faso.com/kb/?id=221

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    Q: My Thumbnails are blurry, out of focus. Masonry Layout
    I uploaded great images of my art but the images are out of focus on my live website. How do I correct this?

    A: Images on the thumbnail pages are displayed in either a 'Masonry' style layout or 'Row' layout. If you have any long, narrow images or tall, thin images, those images may not look sharp if you are using a template with Masonry layout, due to how Masonry layout functions.

    This type of layout is Pinterest inspired. It is used for cosmetic reasons and provides a modern appearance to the Collection Overview pages (thumbnail pages). The masonry design is also the wave of the future since it functions and flows so well on mobile devices.

    Images scale proportionally height-wise which can cause problems if you have really tall images or really long, wide images.

    You can correct the look and sharpen your images as follows:
    from FASO control panel
    click on Design icon (top row)
    click on Advanced, far upper right
    click on Custom CSS
    .grid-item { text-align: center; }
    .grid-item img { width: auto; }
    Save Changes

    There is no one solution that will work perfectly for each artist regarding the display of their artworks (neither masonry or row designs are perfect for users).

    The developers are currently looking into ways to offer alternatives based on the needs of individual artists.

    Please keep in mind that the Collections overview pages are meant to show a 'list' or 'grid' of artworks. This view is simply a preview to be able to select an artwork from and see the detail.


    Here is a list of templates, grouped by thumbnail layout style.

    MASONRY layout:
    Seattle Sleekness [Beta]
    Eurostyle [Beta]
    Modern Momentum [Beta]
    Elevated Custom
    Elevated Coral
    Striking Studio
    Cosmic Chameleon
    Morphic Maplelicious

    ROW layout:
    Slate Custom
    Slate Orange

    Last Updated: 2/2/2016 12:57:50 PM

    Permalink to this article: http://faso.com/kb/?id=455

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    Q: Why do my images appear too dark, or too light?
    Why do my images appear too dark, or too light?

    A: Once an image is uploaded to FASO it is not altered in any way, other than we do reduce the size (depending on the original) to generate the 9 standard sizes that we use.

    If you feel it appears too dark or too light, the only factors that can cause this are settings within your monitor, a change in the lighting conditions in the room your monitor is in or perhaps you are viewing your images on a different monitor. Every monitor will display colors and contrast differently and every computer is going to have a different graphics card and color settings.

    Web browsers display images in a color profile called sRGB. If you are using something like photoshop to edit your images, be sure you are using the color profile of sRGB.

    Another thing to check is that you are saving your jpgs in RGB mode, not CMYK. CMYK is for PRINT while RGB is for monitors. If you save an image as CMYK and upload it to FASO, the color will most likely not display exactly as you are expecting. In that case, save your image as an RGB (using the sRGB color profile) jpg and then re-upload it.

    Last Updated: 2/7/2014 3:43:40 PM

    Permalink to this article: http://faso.com/kb/?id=33

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    Q: Why are my images not as sharp as the original?
    Why are my images not as sharp as the original?

    A: If your images appear jagged or distorted after you upload them to your website the only thing that can cause this is a compression setting in some browsers. This compression setting over-compresses images and graphics downloaded from the Internet to give the appearance of faster download times. You can change the setting in the browser to allow for high quality graphics. That will alleviate the jagged appearance but it will increase the time it takes for pages to load in the browser.

    Something else to keep in mind is the fact that digital images can lose a little sharpness when their size is modified. If you are uploading a full size image from a digital camera that is 1800 x 1400 pixels the upload routine is going to create 9 web images with the the most common dimension used being 550 pixels. It does have a point of built in sharpening to compensate for this however, if you feel the image still isnít sharp enough, then you may want to resize your image to 600-800 pixels and apply a sharpen or unsharp mask filter before you upload it. This should take care of any sharpness issues you may encounter.

    Another issue that can cause "jaggines" is if your image is too SMALL. We don't recommend you upload images smaller than 600-800 pixels and, would even recommend the range of 1000-1200 pixels as high res monitors are going to become more common.

    We have worked on our algorithms over the years and, in most cases you shouldn't have to do much editing of your images before uploading to FASO.

    Last Updated: 8/27/2013 1:02:54 PM

    Permalink to this article: http://faso.com/kb/?id=34

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    Q: Why are my large images blurry?
    Why are my large images blurry?

    A: Make sure the images you upload are large enough resolution. At least 550 pixels along the longest dimension.

    Also, make sure your computer is not running any kind of "accelerator" programs. These programs are most common with aol and earthlink and "speed up" your download speed by reducing image quality.

    Last Updated: 9/30/2013 2:24:50 PM

    Permalink to this article: http://faso.com/kb/?id=123

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