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Knowledgebase

Ecommerce/Paypal


  • Paypal - State Sales Tax-

  • How to I add a Buy Now button with multiple choices?-

  • How do I change the appearance or text on my Paypal Buy Now buttons?-

  • How to Enable Instant Payment Notifications on your Paypal Account-

  • How to edit an existing Custom button in PayPal, such as to change a price-

  • How to change currency from US Dollars-

  • Add PayPal Logo to site-

  • Can someone buying art use a credit card or do they need to have a PayPal account?-

  • How to use PayPal and add Buy Now buttons?-

  • Can I add a custom button from Paypal generated code?-

  • How do I remove the Buy Now Buttons?-

  • Can I add Shipping or Handling Charges for Paypal?-

  • Can I have my site dynamically calculate shipping costs?-

  • Will the buy now buttons automatically change to sold?-






    Q: Paypal - State Sales Tax
    How do I set up State Sales tax in Paypal?

    A: State sales tax needs to be set up in your Paypal account, rather than from the FASO side.

    In your PayPal Profile, you can setup your tax table by State and Zip Code.

    Here's how:

    1. Login to your Paypal account
    2. Click Profile
    3. Click 'My selling tools' (on the left)
    4. Under 'Selling online', to the right of 'Sale tax,' click 'Update'
    5. Click 'Add new sales tax'
    6. Click 'Zip Code' and enter your zip code and the tax rate in the boxes
    7. Click 'Continue'


    Last Updated: 10/17/2013 11:40:14 AM


    Permalink to this article: http://faso.com/kb/?id=223


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    Q: How to I add a Buy Now button with multiple choices?
    I want to sell prints and greeting cards of my art. How to I add a Buy Now button with multiple choices?

    A: Here is the 'TUTORIAL' on how to set up a 'cart' in PayPal - to allow for purchasing of an item that has multiple choices (i.e. different print sizes, framed or unframed, prints and greeting cards).

    --------------

    1. Log into Paypal.

    2. click on the tab, Merchant Services.

    3. By clicking on either the icon, or the links below 'Create Buttons', you can begin to create the button.

    (try clicking on 'Add to Cart Button' icon.)

    4. Fill in requested info:

    From here on, it's pretty much fill in the blanks. But what's key is this:

    Under 'Item name' you need to put in the name of the individual work of art. (This is the one field that absolutely changes for each button created for each piece of artwork.)

    The next key bit of design comes at the Customize Button area. By selecting 'Add drop down menu with price/option' you can add three (or more, as a 'add fourth' option pops up).

    Also, key here is that by clicking on 'Customize Appearance' you can select from two sizes of buttons - a large button or a small button. (In this instance, the 'button' refers exactly to the orange(ish) oval click button - that has the words 'Add to Cart' on it.)

    You can add shipping fees to your overall item fee (which is entered above in '....price/option').

    Skip Step 2, if you do not need PayPal to track inventory.

    Step 3:
    Options of quantities would be up to the user.

    For special instructions, add something like, 'Email address for jpeg', and select 'yes' for shipping address.

    Add the address of your FASO portfolio page in the next two blocks - so that once they check out of PayPal, it takes them back to your website.

    The final step in this creating process is to click on 'Create Button'.

    The following screen appears after clicking on 'Create Button'.

    The user should click on the 'Select Code' button, then hit 'ctrl/C' (or whatever your 'copy' choice is).

    Then, you should go into the description of the art piece in FASO (comment box in text editing screen) and paste the code into the description comment box. This is the box at the bottom of the text editing page where the client puts in all the art work info after uploading an image.

    Make sure you click on the HTML button at the bottom of the text box area before pasting in the html code.

    You can add descriptive text about each image first, then a blurb about 'if you would like to purchase this image....' then copy and pasted the button html code into the box (in the HTML view).

    Time consuming, but perhaps less so than creating a purchase page at another site or creating multiple collections for prints on paper or canvas!

    This if very important!
    In the final image above, where it says 'Create similar button' - if the user clicks on that, all the info from the process above is saved and the only thing that needs to be changed is the Item name, which is in Step one. Then by clicking 'create button' a new button is made for the next item and the user is to copy the code from the step 3 window and paste it into the FASO item description block. This method lasts as long as the work session, i.e., once you log off, all the info is lost and the next time, you have to start from scratch again. So, it's best to have a couple of hours to devote to making buttons when someone decides on this mode!


    Last Updated: 10/3/2013 9:41:52 AM


    Permalink to this article: http://faso.com/kb/?id=258


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    Q: How do I change the appearance or text on my Paypal Buy Now buttons?
    How do I change the appearance or text on my Paypal Buy Now buttons?

    A: 1. Login to your FASO Account

    2. Click the 'Commerce' shopping cart icon in the upper right

    3. Next to 'Purchase Button Style,' select the button style you want from the drop-down

    4. Next to 'Purchase Button Text,' select the text you want on your button (the options are 'Buy Now,' 'Purchase,' or 'Add to Cart')

    5. If you want your buttons to match your site colors, select 'Yes' next to 'Match Purchase Button Color To Site' (some people like contrasting, neutral buttons so they choose not to 'match' the site)

    6. Save changes

    NOTE: If you choose a button style of 'Paypal Classic' or 'Paypal Modern,' you can't match your site colors because the buttons will use Paypal branded colors. Some people like using Paypal buttons because they feel people trust them, since they are common on the web.

    If you choose 'Paypal Classic' the only text option available is 'Buy Now.'


    Last Updated: 1/12/2014 11:17:33 PM


    Permalink to this article: http://faso.com/kb/?id=310


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    Q: How to Enable Instant Payment Notifications on your Paypal Account


    A: To enable Instant PayPal Notifications:
    Log in to Paypal
    Click Profile (headshot-type icon in upper right, next to 'Log Out' button)
    Click My Selling Tools
    Expand 'Getting paid and managing my risk' section
    Instant Payment Notification - click Update (on the right)
    Click Edit Settings
    Add your Notification URL - no need to add info [NOTE: This is also done automatically.]***
    Select Receive IPN messages (Enabled)
    Click Save

    Now change the setting in your FASO account:
    from FASO Control Panel
    Click Commerce icon
    for field 'BETA - Automatically Mark Originals Sold', select Yes
    Save Changes

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    Here is some additional information on this new feature.

    If a client purchases a piece that meets the following conditions, it will be automatically marked sold:
    1. The type is "Original"
    2. The Availability is "Available"
    3. The Number Available for Sale is not more than 1 [1 is the default]
    4. IPN (Instant payment notification) is enabled on your Paypal account.

    After the sale is completed, Paypal notifies FASO of the sale and we mark the piece sold. A caveat though: Paypal sometimes takes a couple of minutes to send the notification. So the piece might not appear to be sold for a minute or two.

    We are currently testing another method involving when the customer returns from Paypal that will mark the piece(s) sold as soon as the client returns, so it appears immediate. The code for the "immediate" return case is written, we just want to test it a bit more. Both pieces of code will stay in place, so if the client for some reason does NOT return, the piece(s) will still get marked sold via the IPN method.

    ==========

    This system will not mark a piece as sold until the buyer has actually checked out on Paypal. Just placing it in the shopping cart does not affect the status.

    *** Notification URL links to your FASO site automatically since it is already integrated. However, you can also add this url to use with your FASO site.
    https://data.fineartstudioonline.com/cart/ipn


    Last Updated: 7/2/2015 10:36:28 AM


    Permalink to this article: http://faso.com/kb/?id=329


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    Q: How to edit an existing Custom button in PayPal, such as to change a price
    I created a custom button in Paypal (see http://faso.com/faq.asp?CATE=15#3). How do I edit the button and change the price, for example?

    A: To edit an existing Custom button in PayPal:

    1. login to your Paypal account
    2. click 'My PayPal' - upper right
    3. next to 'Tools' on the left, click the arrow for 'More'
    4. click 'PayPal buttons'
    5. click 'Create a Button'
    You should now get a screen for 'My Saved Buttons'
    6. next to your button, click 'Action' for a drop-down of choices
    7. click 'Edit button'
    8. under 'Customize Button,' and under 'Add drop-down menu with price/option,' click 'Edit'

    - Here you can edit your prices -
    9. click 'Done'
    10. click 'Save Changes' - lower left

    - Now you should be on a page that says 'Add your button code to your webpage' -

    11. copy all the code in the box under 'Website' - make sure you get it all!

    ----------

    12. go to edit your artwork in your FASO control panel, and below 'Comments', click the HTML icon. A new box pops up.

    13. Paste in your code. Click 'Update'
    14. SAVE CHANGES


    Last Updated: 10/13/2014 3:47:54 PM


    Permalink to this article: http://faso.com/kb/?id=372


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    Q: How to change currency from US Dollars
    How do I show my artwork prices in another currency other than the U.S. Dollar?

    A: To use a non-US currency, if you're using Paypal on your site, you'll need to set it in 2 places:

    A) CURRENCY FOR PRICES ON SITE
    This changes the currency that shows on your artwork retail prices on your website.

    1. login to control panel
    2. click the gear-icon in top right for 'Your Account Settings'
    3. click 'Account Settings'
    4. click 'Change Your Website Preferences'
    5. for 'Default Currency,' select currency from the drop-down
    6. click 'Save Changes'

    -------------------------

    B) PAYPAL SETTINGS
    This changes the currency after one clicks to buy an artwork, on the next shopping cart screen as well as in the following Paypal checkout page.

    1. login to control panel
    2. click 'Commerce' icon - upper right
    3. for 'Currency Code,' select currency from drop-down to the right
    4. save changes

    -------------------------

    If you do not see your currency in the drop-down lists, let us know and we can ask our programmers to add it. Available at this time are:

    U.S. Dollars
    Canadian Dollars
    Euros
    Australian Dollars
    Pound Sterling
    Mexican Peso
    Japanese Yen
    Danish Krone
    Polish Zloty
    New Zealand Dollar
    Brazilian Real



    Last Updated: 9/9/2015 2:19:22 PM


    Permalink to this article: http://faso.com/kb/?id=397


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    Q: Add PayPal Logo to site
    How do I add a PayPal logo to my site?

    A: Regarding adding a Paypal/credit card logo onto your site, you'll need to visit the 'PayPal Logo Center' at:
    https://www.paypal.com/us/webapps/mpp/logo-center

    You'll see many fun choices.

    1. Scroll down and choose the logo you like
    2. Click 'See the source code' below the logo (blue button)
    3. Copy (CTRL/C) the code that popped up - be sure to copy all of it

    Then, paste the code so the logo appears on your site or blog:

    1. Log in to your FASO Control Panel

    2. Click to edit the page where you want the logo to appear - such as 'Your Site's Home Page' in left menu bar

    NOTE: You may want to add a line break or 2 in the place where you want to place the logo.

    3. Click 'HTML' - right-hand icon above text box

    4. Place cursor where you want the logo to appear (this can be tricky in the midst of HTML code - if you need help, just ask)

    5. Paste (CTRL/V) the code
    6. Click 'Update'
    7. Save Changes

    If you need additional assistance, we can add it for you. Just email the code to us at and let us know where you would like it to appear on your site.


    Last Updated: 2/12/2016 8:37:40 PM


    Permalink to this article: http://faso.com/kb/?id=453


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    Q: Can someone buying art use a credit card or do they need to have a PayPal account?
    If I add Paypal to my website does that allow collectors to make a purchase using a credit card?

    A: Anyone buying your art does not need to have a Paypal account in order to make a purchase.

    They can simply choose the option that comes up to pay with a credit card, this option:

    Pay with a debit or credit card, or PayPal Credit
    (Optional) Join PayPal for faster future checkout


    Last Updated: 3/29/2016 5:37:13 PM


    Permalink to this article: http://faso.com/kb/?id=454


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    Q: How to use PayPal and add Buy Now buttons?
    I want to use a PayPal account to enable direct online sales from my website. How do I set it up so that I can use it with my FASO account?

    A: All FASO Accounts have built-in eCommerce and a world-class shopping cart. To enable this and to use Paypal on your website and add Buy Now buttons, follow these steps:

    1. Log into your control panel
    2. Click "Ecommerce"
    3. Click 'Click here to begin'
    4. If you do not have a Paypal account, click on the PayPal Logo to Set Up Your PayPal Account
    5. If you already have an account, click on 'Click here to continue if you already set up your PayPal account'
    6. Enter the email address that is registered with your PayPal account.
    7. Click submit to finalize the process.

    Your website will automatically create 'Buy Now' buttons for any artwork you have a valid price on.

    NOTE: We recommend that you use a Premier or a Business PayPal Account. Do not use a personal account or you will not be able to accept credit cards.

    You don't need any more than PayPal Standard - which is free to sign up for and there is no monthly fee.
    ------------------------------------------

    When you sign up for a PayPal account, you can choose from among three account options: Personal, Premier, and Business. Transactions with a Personal account are free, but you'll need a Premier or Business account to accept debit or credit card payments, for which you'll pay a small fee. Opening a PayPal account and withdrawing money to a U.S. bank account are free.

    NOTE: PayPal fees apply only to completed transactions. PayPal does not charge setup, gateway, or monthly fees to maintain an account.

    For the most up-to-date information about PayPal accounts and fees, please see PayPal's account and fee documentation and complete fee schedule.

    Which account type is right for you?:
    https://www.paypal.com/cgi-bin/webscr?cmd=p/gen/personal_vs_business-outside

    Paypal Fees:
    https://www.paypal.com/webapps/mpp/paypal-fees


    Last Updated: 5/15/2015 12:22:17 PM


    Permalink to this article: http://faso.com/kb/?id=89


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    Q: Can I add a custom button from Paypal generated code?
    Can I add a custom button from Paypal generated code?

    A: Yes, you can paste paypal generated code into a text editing screen. This is useful if you wish to have a button for a purpose OTHER than selling artwork (like selling a book, a workshop, even commission fees).

    First, create the button in your Paypal account.

    Here's how to generate a custom button:
    - log in to your PayPal account
    - click on 'Merchant Services' Tab
    - click on 'Create payment buttons for your website'
    - follow their steps for 'Create PayPal payment button'

    -Now Paypal will provide you with the code.

    Then add it to the page on your website:
    -log into FASO control panel
    -go to the Editing screen for the page you want the button to appear on
    -click on HTML (top edge of the text box - on the right of small tool bar)
    -paste in code (where you want button to appear)
    -click Update - you should see the button now
    -Hit Save Changes


    Last Updated: 1/12/2014 11:32:54 PM


    Permalink to this article: http://faso.com/kb/?id=98


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    Q: How do I remove the Buy Now Buttons?
    How do I remove the Buy Now Buttons?

    A: 1. Log in to your control panel.

    2. Click on "Marketing Center"

    3. Click on "Setup or Modify Your Ecommerce Settings"

    4. Click on "I already set up PayPal and wish to remove it"

    5. You're done.



    Last Updated: 10/3/2013 10:29:13 AM


    Permalink to this article: http://faso.com/kb/?id=104


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    Q: Can I add Shipping or Handling Charges for Paypal?
    Can I add Shipping Charges for Paypal?

    A: Following is info for adding shipping/handling to your prices.

    There is also more info here, including a video:
    http://www.tipsandtricks-hq.com/setup-paypal-profile-based-shipping-5865

    ======================

    SHIPPING

    There are 4 ways you can add shipping charges:

    ~~~

    A. Add a set percentage by editing your Paypal Settings in your FASO Control Panel:

    1. Login to your FASO Control Panel
    2. Click 'Commerce' icon - upper right, looks like a shopping cart
    3. For 'Standard Shipping Percent,' set your shipping percentage
    4. IMPORTANT: For 'Use Paypal Shipping (Disables all FASO Shipping Amounts)' - check No, otherwise your shipping percentage will NOT be added
    5. Click on 'Save Changes'

    ~~~

    B. Set up shipping charges in your PayPal account, based on the buyer's location.

    1. Login to your Paypal account
    2. Click Tools/All Tools
    3. Scroll down and click on 'Shipping Calculator'
    4. Click 'Add Another (or 'New') Shipping Method' (under either 'Domestic Shipping Methods' or 'International Shipping Methods')
    5. Make sure the currency listed is correct
    6. Click on your state
    7. Click 'Add'
    8. Click 'Continue'
    9. Set up as desired

    ~~~

    C. ADD the shipping amount to your Retail Price in FASO artwork editing screen.

    Then provide a 'breakdown' in the comments section in the editing page for each artwork.

    If your artwork is $1,000 and shipping is $150, you would enter the retail price as $1,150.

    Under comments you would add:
    Artwork: $1,000
    Shipping and Handling: $150

    You could also simply list the price as $1,150, and add to the comments section that shipping is free (this works great in this day and age of free shipping, Amazon, etc).

    ~~~

    D. FLAT HANDLING RATE:

    You can also add a flat fee to be added to every order, ie per order, not per item.

    NOTE: This feature only works on Generation 2 and higher templates.

    For example:

    Flat handling fee $10

    1 item: $100 + $10 handling - Total $110
    3 items: $300 + $10 handling = Total $310

    To add a handling fee:

    1. Login to your FASO Control Panel
    2. Click 'Commerce' icon - upper right, looks like a shopping cart
    3. To the right of 'Field For Future Use (Per Order Handling Amt)' add your dollar amount (no decimal or cents)
    4. Click 'Save Changes'

    ======================

    SALES TAX:

    Tax calculations must be set up in your PayPal account.
    You can also automate tax calculations from your PayPal account according to location, as follows :

    -Login to your PayPal account
    -Click 'Profile'
    -Click 'Profile and Settings'
    -Click 'My Selling Tools'
    -Under 'Selling online', to the right of 'Sale tax,' click 'Update'
    -Click 'Add new sales tax'
    -Click 'Zip Code' and enter your zip code and the tax rate in the boxes
    -Click 'Continue'

    ======================

    Note: PayPal tends to change their steps faster than we can keep up - hopefully all of the above is still up to date.


    Last Updated: 4/30/2016 10:32:53 AM


    Permalink to this article: http://faso.com/kb/?id=107


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    Q: Can I have my site dynamically calculate shipping costs?
    Can I have my site dynamically calculate shipping costs?

    A: You can enable this process and set up shipping charges in your Paypal account, based on the buyer's location.

    Here how:

    Login to your Paypal account
    click on 'My Account'
    click on 'Edit Profile'
    click on 'Set Up Shipping Calculations'
    set up as desired.


    Last Updated: 10/4/2013 3:36:43 PM


    Permalink to this article: http://faso.com/kb/?id=108


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    Q: Will the buy now buttons automatically change to sold?
    Will the Buy Now buttons automatically change to sold?

    A: At this time neither our system, nor Paypal's, will automatically change the Buy Now buttons to a Sold tag.

    When you receive an email that a piece has sold, 'tag' it sold in your FASO control panel by changing the Availability to Sold.

    Doing this will remove the Buy Now button from the Sold piece.

    1. log into control panel
    2. click on MY ARTWORK PORTFOLIO
    3. click on 'Edit' to the right of the piece
    4. for 'Availability' option, select 'Sold' from drop down menu
    5. Hit Save Changes

    -------------------------------

    NOTE: We have added a NEW FEATURE.
    This feature is in BETA (still in development) and will ONLY work on Generation 2 or higher Site Styles.

    In MARKETING CENTER
    click on Ecommerce (PayPal)
    click on Edit Your Paypal Settings
    click on Edit (on far right)
    for Future Use (Mark Originals Sold), set to YES
    Save Changes


    Last Updated: 10/16/2013 4:36:32 PM


    Permalink to this article: http://faso.com/kb/?id=154


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