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Art Marketing: Why desperation marketing is not always a bad thing

by Brian Sherwin on 5/10/2012 11:23:27 PM

This article is by Brian Sherwin, regular contributing writer for FineArtViews. Brian Sherwin is an art critic, blogger, curator, artist and writer based near Chicago, Illinois. He has been published in Hi Fructose Magazine, Illinois Times, and other publications, and linked to by publications such as The Huffington Post, The Boston Globe, Juxtapoz Magazine, Deutsche Bank ArtMag, ARTLURKER, Myartspace, Blabbermouth, Milwaukee Journal Sentinel, Conservative Punk, Modern Art Obsession, Citizen LA, Shark Forum, Two Coats of Paint, Vandalog, COMPANY, artnet and Art Fag City. If you want your blog posts listed in the FineArtViews newsletter with the possibility of being republished to our 19,000+ subscribers, consider blogging with FASO Artist Websites.  Disclaimer: This author's views are entirely his/her own and may not reflect the views of BoldBrush, Inc.. You should submit an article and share your views as a guest author by clicking here.


A recent FineArtViews article by Jack White inspired me to write about the dangers of going after the 'mercy purchase' during art exhibit openings. In the article I warned about the pitfall of specific forms of 'desperation marketing' concerning exhibit openings in general. That said, other forms of desperation marketing -- within the context of art marketing -- are not, in my opinion, as negative career-wise. Point-blank, my concern about the negative-side of desperation marketing stops (for the most part) at the gallery door.

 

Think of it this way: when the economy is rough many artists choose to 'cut' their pricing structure OR offer smaller works of art at a price that is -- based on the current economic climate -- affordable. In a sense, those artists are utilizing a form of desperation marketing without realizing it. I, for one, don't think that form of desperation marketing is 'bad'. In fact, it can help to keep the business-minded artist 'afloat' when financially strained.

 

Retailers utilize this form of desperation marketing often. For example, a store may reduce their suggested price for specific products if sales for those products are down. Once sales are up for those items... the store will increase the price back to the 'normal' price. That form of desperation marketing can pay off in the sense that sometimes the store can end up raising the cost beyond the 'normal' price -- IF a strong customer base was secured while the price was less expensive.

 

Lowering price is not always a 'bad thing': a store can secure (by lowering prices) a customer base for specific products while times are rough -- and obtain balanced, or higher, prices from those customers later. Pay attention at stores and you will notice this. For example, you may notice a $2 'energy' beverage reduced to $1 -- you start buying that specific beverage because it is a 'great buy'. Months later the store raises the price back to $2 -- and guess what... you will most likely continue to buy that specific beverage. In fact, at that point the store could probably squeeze a few more cents out of you. Again, this form of desperation marketing can pay off -- and it can work for selling art.

 

I can hear it now, "You can't compare art to energy drinks. Art is not a product.". My response: If you are in the business of selling art -- ART IS A PRODUCT. I'm not downplaying the importance of art by saying that... nor am I downplaying the message of the artwork itself. I'm simply pointing out that once prices are involved... you, like it or not, are providing a product with customers in mind. Art collectors are customers. You are providing a product that (hopefully) those customers want. If sales are down... you may have to consider how other producers handle slow situations -- and adapt that to your art marketing efforts. It never hurts to think outside of the box.

 

I know that others will say, "You are not thinking about the expense of time, art supplies, or the costs involved with maintaining an art studio". My response: You should have already thought about that when pricing your art in general. Point-blank, in the scenario I mentioned earlier the store is still making a profit by offering the 'energy' beverage for $1. Stores offer themselves 'wiggle room' when it comes to pricing -- and you, if you are business-minded, should do the same. You don't want to take a loss... so consider that when pricing your art BEFORE you have to explore this form of desperation marketing.

 

In other words, if it costs you $50 in art supplies to finish one painting... and you value the time spent on the painting at $300... well... you don't have much 'wiggle room' to explore desperation marketing if you price your paintings at $500 a pop. If you are in a situation like that you should probably reconsider your pricing structure (or use of supplies) in general. Again, I'm thinking in terms of business -- and YOU must do the same if you are serious about marketing your art.

 

With the above in mind, I realize that the art market has 'rules' concerning art pricing. For example, it is not uncommon to hear/read the following 'rule' -- "You should keep all of your original art listed at a close price range and never deviate from it other than to raise prices overall.". I'll admit that I once agreed with this 'rule'. That said, I've seen art galleries AND artists break it... and come out on top. One could suggest that these art dealers and artists know the value of the form of desperation marketing I mentioned earlier (though they most likely don't call it that).

 

In closing, rules are meant to be broken -- markets are ever-changing. I realize that what is accepted practice in some markets is looked down upon within the realm of art marketing. That said, I must remind you all that the art market, in general, is unregulated. Anything goes. The form of desperation marketing mentioned in this article can easily be adapted to art marketing. I know that some readers will disagree with me -- but I also know that it has worked for gallery represented artists AND 'independent' artists. If needed... it may work for you.

 

Take care, Stay true,

 

Brian Sherwin



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Related Posts:

Art Marketing: Don't rely on the mercy purchase OR desperation marketing during art exhibit openings

Top 5 Mistakes Artists Make When Trying to Sell Their Artwork

Sell Like You're Rich

Invest in Yourself

Creating vs. Marketing Part 2 (Attitude)

The State Of The Art Market 2012


Topics: advice for artists | Art Business | art marketing | Brian Sherwin | FineArtViews | sell art | Think Tank 

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 12 Comments

robert c anderson
via faso.com
the author unfortunately shows a total lack of understanding of retail pricing operations in his "energy drink" analysis so nothing else he says using it as a reference really means much either

Jackie
via faso.com
Interesting. I believe in 'creative discounting'. There must be a good reason for offering a discount or holding a sale. Something I'd like to ask though is this - if I sell a painting for $500 which is similar to one I have previously sold for $800, what does the $800 guy think if he gets to know about the $500 purchase? Doesn't he think he's been overcharged?

Here's an example. Stores generally have sales after the holidays to rid themselves of the additional stock they purchased for Christmas gift buying. One year, a chain store in the UK started its 'post-Christmas' sale on Christmas Eve.

Everyone expects discounts after the holidays but in this instance, customers all over the UK were incensed. There were hordes of people going into the stores demanding that they were given the difference between the price they had paid and the sale price.

Does this relate to art? Especially since art is a product?

Brian Sherwin
via faso.com
Robert -- Raise your hand if you know a family that has operated a family-operated retail store for 30 years. *hand raised*. ;p Strategies like that are used all the time.

Brian Sherwin
via faso.com
Jackie -- The past buyer may feel 'cheated'. That said, hopefully he or she will understand -- considering the economy -- why you are offering a discount.

In addition to the above, more often than not... most of your buyers will be one-time buyers of your work. If the $800 buyers have not been back... and you can pick up a few $500 buyers by dropping prices for a specific frame of time (which results in introducing your work to a new audience) -- go for it.

If a power art dealer like Larry Gagosian can 'knock' thousands off of a painting... why is it so wrong for you to subtract $300 from your standard price? Food for thought.

In a perfect world... yes... you would want to hold prices firm -- BUT the economy is not perfect. In my opinion, you (the artist) should not sit around with empty pockets just to keep past buyers content. If they are not sustaining your market now... why should you burden yourself with their opinions if you are doing what you need to do to keep your studio doors open?

I do understand both sides of this. However, I also know artists who have not sold anything since 2008 -- they are keeping their prices firm... that may please past buyers -- but it has not helped their finances any. Due to the economy -- and their location -- it is safe to say that holding to 2008 prices has priced them out of their local market.




Jackie
via faso.com
Extremely good points Brian, and thank you for your considered reply. Unfortunately we don't have the luxury of previous buyers understanding about the current economy because we just started selling our artwork this year.

They do say, in every industry, that it's easier (and cheaper) to sell to existing clients than new ones. Bearing this in mind, would it be a good idea to contact previous purchasers with bargain prices? Would they appreciate this? (Because you are one of our valued collectors ... etc). Or again, would they feel that they had overpaid for their existing artwork?

Would this approach be saying 'hey, I'm desperate'? Would it be a good idea to let previous collectors know at all? Would they find out anyway? We use social media a great deal so ours probably would.

Also, I'd like your opinion about the previous purchaser as a source of referrals. Would he or she refer our artwork if they felt 'ripped off'? There must be a middle course - an answer to this conundrum.

This is such a tricky problem. I do see the value of discounted prices but don't want to alienate previous buyers. Your advice would be most welcome!

Brian Sherwin
via faso.com
Jackie -- You are in a tough spot... as you said, you just started selling this year. I can see how it may spur anger if you suddenly offer work of the same size/quality for a lower price. Have you, as mentioned near the beginning of the article, considered creating works that are smaller... that you can price lower compared to the larger works?

If you go that route... you could inform past buyers of the new series (which may also edge them toward looking at your other works). You may find a collector base for those smaller works. It may hold you over until you can figure out if you need to consider lowering the larger pieces.

There is something to be said for transparency. That said, you don't want to be all, "Please, Please, Please buy from us again -- we are drowning in debt here.". LOL I know you would not do that.

If you create a smaller series of works... you may think about addressing it as a way to offer work to people who normally can't afford your price range. In a sense, you are acknowledging that the economy is rough -- and that you want to make your work available to more people.

Your past collectors will probably read between the lines and know that the decision also reflects your struggles. If they frown upon that... it is their problem. That is my view on it.


Brian Sherwin
via faso.com
I suppose a lot of it has to do with the kind of collectors you want to attract. I know that some artists keep in close contact with past collectors. There is a bond established -- and those collectors do tend to buy again. It is a lot easier to do that after you have established yourself (most of the artists I know with long-term collectors have been marketing for decades).

Other artists (I'd say most) are more indiscriminate, if you will, with their collector base. They thrive on the one-time collectors. That is not a 'bad' thing. Do you want to nurture relationships with past collectors? What kind of collectors do you want?

Jackie
via faso.com
Thank you Brian for your quick response. At this early stage, I have to admit that I am floundering. I say on our website that I have sold, in the past, everything from ugli fruit to used cars. True. I understand sales and marketing.

Marketing art shouldn't be different - a product after all - but it seems that it is. Maybe this is because there is more emotion involved in selling an artwork than there is selling a used car?

I'd very much value your comments.

Marsha Hamby Savage
via faso.com
Brian (and Jackie), this is a post, comments and replies that is so appropriate for what is going on in our art world at this time. Thanks for the article Brian!

I have been painting for 40 years and selling many of those. Of course starting low and gradually increasing prices as paintings went out the door of the galleries I was in. I have several patrons ... if you want to call them that. Many paintings at different stages of my career were bought by a dozen or so customers. These customers became patrons, and then they became friends.

I have discussed our present economy and lack of sales due to it with several of them. One thought I should lower prices and then after some discussion could see why it might not be a good idea. So they changed their mind and we discussed what you have said about creating some work that is a lower price point.

Another patron who owns about 30 or more paintings has said lower prices so that I can continue to paint. They understand the paintings still have value but are a bargain at this time. And, the comment was made that because several galleries have closed, this has impacted my sales rate more than just the pricing. Galleries are finding it hard to stay in business because expenses are still going up, while sales were going down. And, artists have been told not to lower their prices!

So .... the answer is as you said. Create artwork that can sell for a smaller price point. Maybe offer a discount at this time to reflect the tighter money a potential client has to spend on a luxury. Even say (as I saw in a gallery in Santa Fe once) that this is temporary and pricing will rise again at a point in the future when the economy is not in such a downward spiral.

I also offer creative financing... a payment plan over a time period. I also offer a money-back guarantee ... like offering the painting on approval. This is just a local offer... without shipping fees involved. I also have paintings done plein air, experimental or demonstration paintings ... calling them "studies" and not the pricing of my larger pieces or gallery ready pieces. These are a lower price point and many of them are unframed. And, of course, a discount is offered if a client purchases several paintings.

I offer studies or demonstrations to my students at a discount. I have always enjoyed purchasing a demo from a teacher so I would have a visual reminder of what I should be striving for ... or something they said in the workshop. I hang them either in my studio or framing area. Students can sometimes be one of our best supporters!

I am always open to a creative way to sell my work... and I have my more serious works in a few galleries. I am now contacting them to ask how I can help them... what way they wish for me to help them sell my work.

Your question about what type of collector you are trying to attract ... one I am interested in creating new customers... bringing them to purchase original art. Two, I am still targeting my past collectors. Past collectors will be able to purchase art at a discounted price possibly to add to their collections.

Jackie
via faso.com
Thank you Marsha, that was illuminating, and I particularly like the idea of creative financing. That's something I will definitely look into.

jo allebach
via faso.com
I am glad to see all the comments about this subject. It is encouraging to know "rules" are not set in stone when it comes to pricing. I have been gradually increasing my prices, but have had to go back down during this depressing economic time. I also have been making smaller paintings for a price spread to satisfy many categories of art buyers.

Jezli Pacheco
via faso.com
Thank you for sharing your insights. Am still trying get off my feet and sell more myself. One consession made is that I now do digital paintings and cut much of my materials overhead that way. Now am thinking of creative marketing and pricing ideas.










 

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