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Are You Talking To Me?

by Keith Bond on 2/22/2010 1:21:53 PM

This article is by Keith Bond, Regular contributing writer for FineArtViews.  You should submit an article and share your views as a guest author by clicking here.


Nearly everyone is telling you to communicate your message through email newsletters, blogs, tweets, Facebook, etc.  The more you communicate, the more your fans will connect with you.  You will gain new fans and your following will grow.   

Sometimes it can be challenging to tailor your messages to your target audience, though.  I am constantly reassessing my efforts.  It has taken a lot of trial and error.  Perhaps I’m slow!

Do you know who your audience is?  Is it the audience you wanted?  What do they want from you?  Do you know?  Are you giving it to them?  Are you focusing your efforts in the right place?  

Who is your Audience?

I am implying those who are actually becoming your followers due to your marketing efforts.  Are you attracting collectors, artists, dealers, art professionals, others?  Who is joining your mailing list?  Who reads your posts? 

Is it the Audience You Wanted?

Are you getting the right people to join your mailing list and read your articles?  Do you want collectors joining your list?  I am sure the answer is yes.  Do you want other artists joining your list?  I am sure the answer is also yes.  Do you want dealers?  Probably yes.  Others?  Sure, why not?  But which ones are most important to you?  If you want to sell your work, then the collector must be the most important group. 

What Do They Want From You? 

This is the important question.  Do you know why people have begun following you?  Do you know why they signed up to receive your newsletter?  Do you know why the read your blog?

The collector is interested in your art.  As one interested in your work, they are also interested in you.  They want to know who you are and why you create.  They want your story.  They want your story and your art to enrich their life.  They want enrichment.

The artist may or may not be interested in your art.  Many artists are also collectors and therefore may be interested as a collector.  Put these artists in that group.  Many artists like to follow other artists they admire, because they are looking for inspiration.  Some artists are searching for networking opportunities.  And artists may also be interested in your views on art theory, art instruction, art appreciation, art marketing, etc. – but not necessarily interested in your art.  Though, they may be interested in your workshops or instructional dvds.

The dealer could be grouped with the collector in terms of what they want from you.  They are interested because they like your work, but they also are considering whether they can find a market for it.

The art professionals may be museum curators, teachers, perhaps art supply vendors, art coaches, art writers and magazine editors, etc.  They have a variety of reasons for following you.  Chances are, unless they are vendors, they like your work and want to see it and read your story. 

Others  - this could be just about anybody.  Your parents and siblings and even long lost cousins might be in this list.  They are fans and are rooting for you, but may not be collectors.  Your neighbors or the parents of your child’s best friend may be cheering you on as well.  Perhaps co-workers.  These people have a variety of reasons for following you.  Mostly, they are excited for you and wish you the best.  They probably also are genuinely interested in your story and seeing your work.  But they likely aren’t collectors.  If they are, move them to that list.  There are still probably people in this other category who aren’t collectors.

Are You Giving Them What They Want?

First, let me ask you this question.  Of all those who are on your email list, which ones are most important to you?  Are the collectors most important or the fellow artists?  Are they more or less important than your friends or the dealer or the magazine editor?  Once you determine which group is MOST important to you, then ask yourself:  “Am I giving them what they want?”

Remember, all are important and all will help contribute to your success in one way or another.  The curator may sit on a board of directors and thinks of you when the need for commissioning an artist comes up.  Your long lost cousin may have a friend or co-worker who is an avid art collector.  The artist who wishes only to network may open doors to you down the road.

But, let’s assume for argument’s sake that the most important group to you is the collector.  Without collectors, you cannot make a living creating your art.  This may not be important to you, but for argument’s sake, let’s assume it is.  If you want to sell your work, then the collector must be the most important.

Are your blog posts, newsletters, tweets, Facebook entries, etc. addressing the most important group – the collectors?  Do you write about what they want to read?

Focusing Your Efforts in the Right Place

If collectors really are the most important to you, place your efforts here.  Write blog posts that capture the attention of art collectors. 

For example, don’t write about three different ways to mix a certain color.  Instead, write about how your fascination with color is the driving force behind your experimentation with it and how it makes your artwork come alive.  Then describe how those colors create mood and excitement and energy. (If artists are your most important group, then by all means, write how to mix that color using your three different formulas).

By tailoring your communications to your most coveted target audience, you will fulfill their needs.  This will make them long term fans of your work.  Others will discover you and your tribe will grow. 

Put yourself in the shoes of those you MOST want to reach and ask yourself “Are you talking to me?”  If you can answer “yes”, you are on the right track.

Sincerely,

Keith Bond

 

PS  You can often fulfill the needs of multiple groups, even all of them in your posts.  Just remember not to neglect the most important group, though.  It is okay to occasionally deviate and write that post you really want to write about – even if it doesn’t give your target audience exactly what they want.  But try to think about writing it differently so they will glean something from it.  Remember, though, focus most of your efforts on your audience.




Related Posts:

Personal, Timely, and Relevant

When was the Last Time You Called a Collector....on the PHONE?

Cultivating Collectors Face to Face



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Topics: art marketing | sell art 

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 39 Comments

Maria Soto Robbins
via fineartviews.com
Keith,
Thanks for the great post. You're absolutely right that, in my case, "if you want to sell your work, then the collector must be the most important" target audience. They want enrichment. It's so easy to forget that!


Anne Watson
via fineartviews.com
.....the "twitter" thing--I just don't get the point of it! Also, I have real reservations about putting my art on Facebook--doesn't the fine print say fb owns any images posted to use as they like? Any artists out there had much success using it as a marketing tool? Just curious how others feel about it.

Donald Smith
via fineartviews.com
Keith,
Would putting headings in a post be a good thing to do?
Example: For Collecters, For Artists
Then in the Collectors section (borrowing from your post) “Write about how your fascination with color is the driving force behind your experimentation with it and how it makes your artwork come alive. Then describe how those colors create mood and excitement and energy.”
In the Artist’s section write, (again borrowing from your post) “how to mix that color using your three different formulas”
If a person is targeting more than one group, and a collector isn’t interested in reading about how to mix paint but does find information in the “Collector’s” section interesting, then they will learn to jump to the section they find consistently the most useful to them.
Or would this approach be too cumbersome and difficult to follow for the reader?
Thanks!
Donald

Judith Monroe
via fineartviews.com
Thanks so much for putting this down with such clarity, Keith. I think you are absolutely right - for many of us our collectors are most important and we need to remember what they want to know, what tickles them...

As for Twitter, it's a mini blog - not necessarily a log of what I had for breakfast, etc - I use mine to put out brief inspiring quotes that fit my art and my worldview, assuming my collectors will be attracted to the same things - finding out what your collectors are like, what they do, what attracts them to your art is a big part of this whole thing.

I have art on Facebook, and the fine print is not that they own the images, but can use them to promote Facebook - and yes, I find it a great way to connect to collectors. They get to see me and how I work and live - and again, my focus is that, not how Aunt Mary is doing after her surgery... I keep careful track of my public-personal image out there.
Joanne Bernardini
via fineartviews.com
This is a timely post. "When you determine who is most important to you are you giving them what they want?" That is the secret to success not only in business but in your personal life as well! Great advice!
Joanne Bernardini
Olivia Alexander
via fineartviews.com
Sound advice. It's these small but important things that I just don't think of! My blog is too general and aimed more at the fellow artist instead of the buyers.
I use Facebook and twitter and have found it has given me more exposure and brought more traffic to my website.
I am careful what size images I put on these sites though as I don't want them turning up as prints somewhere!

Helen Horn Musser
via fineartviews.com
Dear Keith, This is a great informer, as all your articles are, thank you for reminding me to get to work and speak out about my art. Thank you

Peace and Joy,
Helen Horn Musser

Judy Mudd
via fineartviews.com
Very good post, Keith. Worthy of printing out and reading again. I hadn't thought about a target audience as much as just about my art, so this puts light on an area I hadn't explored.
Gayle Faucette Wisbon
via fineartviews.com
Excellent article! Thank you for your guidance in helping me think about ways I can give my target group what they want.
Gayle Faucette Wisbon
via fineartviews.com
Regarding the question about marketing on Facebook - it has worked for me! I reconnected with an old friend I haven't seen in over 20 years. Her daughter (whom I have never met in person) purchased one of my paintings for her mom for Christmas. Also, I reconnected with another couple I haven't seen in about 30 years and they are waiting for me to get some new work posted to my site, because they plan to buy a painting. I have also gained a few email subscribers directly from Facebook.
Gayle Faucette Wisbon
via fineartviews.com
Sorry, one more thing regarding Facebook. I use Networked Blogs on Facebook, so I am gaining some followers of my blog that way. Everytime I write a new blog post, it shows up in my Facebook profile. I have over 300 friends, so that's a lot of people seeing the blog, even if they don't subscribe.
Karen Winters
via fineartviews.com
I'm very curious about how Twitter can help, too. Facebook is a good way of connecting with fellow artists, and I like that a lot.
Jane Polkowski
via fineartviews.com
Great advice. Knowing the audience is something I did in my work prior to retirement - but that should also apply now with my artwork. Facebook is incredibly popular and growing - with multiple audiences, which has a challenge.

Diane Tasselmyer
via fineartviews.com
Keith,
thank you again for a great articl!

And then here is an artist whose collectors are those who are interested in the things she is interested in. art, ecology, nature, animals, food. Linda Blondheim's blog labels will give anyone ideas of blog topics for collectors. And her sidebars address collectors too.

Kathy Chin
via fineartviews.com
Hi Keith,

Wonderful article. I'm sure we all at some time or the other forget exactly who we're marketing to...sometimes it can get a little vague. Your reminder that if we want to sell our work, then we need to talk of things a collector wants to know about. That reminder's a good thump on the head to those of us who don't always think!! Thanks!
Carol Schmauder
via fineartviews.com
It is great to read your descriptions of the different groups that might be addressed in our tweets, blogs, e-mail letters, etc. I, as I am sure most artists as well, am primarily interested in addressing collectors, and I am reminded by your article that I need to focus most of my communications to that existing or potential group. Thanks for the reminder.

Teddy Jackson
via fineartviews.com
Keith:
Thank you for a another wonderful article. Thinking of the different elements of our clan and how to appeal to them was thought provoking.
The example was most helpful. We just need to pretend that we are talking to our target audience in person.
Hopefully, I can do a better job, thanks to you.
Teddy
Tuva Stephens
via fineartviews.com
In November I posted many images of my artwork on FB and was great not only to reconnect with people but get feedback on my art. Then I created my website with FASO and once again received many contacts from FB. I noticed today all my images of my artwork have disappeared from my album of work. I think FB did some kind of reorganization of their format and some people lost pictures. I probably won't be posting anymore images but just announce on FB to check out my website when I post new work.

Excellent article about focus groups. I will definitely give it some thought.

Poppy Balser
via fineartviews.com
Keith,
Another great article! Thank you for the reminder to have a target and to keep aiming for it. This will help me in my blogging, as so often I start to post a picture and then sit staring at the computer thinking, "now what do I say?" Your post goes a long way to answer that question.

As far as Facebook goes, I have been using it to direct people to my ebay auctions and have seen an increase in traffic and sales. Before experimenting with ebay Facebook generated positive comments but no sales.

By the way, I would love to hear what other artist's experiments on ebay have taught them. Is this something that fineartviews has covered before, or could cover?

Thanks again for all that I learn here,
Poppy
Carole Rodrigue
via fineartviews.com
Thank you once again Keith for a very informative article. Whenever I sit down to post something on my blog, it's always a struggle. Asides from posting works, I'm often at a loss as to what it is I need to say. Sometimes I don't say much because I'm just not sure what to say, "Hi, here's my latest painting. Duh, what now . . ." Yes, I sometimes feel that stupid.

So thank you for this. From now on whenever I post,I will place myself in someone else's shoes and ask myself if I am speaking to them. Big kuddos on this post!
Judy Mudd
via fineartviews.com
Tuva, I follow Keiko Tanabe on FB. She posts a photo of her work with a link to her site and I head there every time. So, even if your photos disappeared, it may be worth it to post photos to FB for the immediate link to your site.
Esther J. Williams
via fineartviews.com
Keith, I like the Robert Di Nero phrase from Taxi, "Are you talking to me?" I`m an old movie buff and spend my spare time watching the oldies. I also like to put myself in the collector`s shoes often thinking what do they want with art. Not only do they want art, they need it. That`s exactly what artist Cynthia Britain told as group of us yesterday after a demo she conducted. It is the words straight out of an art collector`s mouth, "I NEED another one of your works."
I like that and aspire to create works that will speak to my customers. Then the words I say on a blog or Twitter or Facebook about a piece will be simple and to the point.

Keith Bond
via fineartviews.com
Donald,

Yes, you certainly could have a section in your newsletter for artists and a separate section for collectors. I have sometimes done that with mine. I don't do it all the time. It can be a lot of work. You need to decide if you want to nurture both groups.

Keith

Carol Schmauder
via fineartviews.com
Esther, it was interesting to read your comment about collectors "needing art". Those who have purchased multiple paintings from me have always seemed to genuinely "need" another piece now that I think of it. I never really looked at it that way until now though.

Anne Watson
via fineartviews.com
Poppy,

I am really curious to hear more about your ebay experience with selling your art. I know a lot of people do it, especially with the painting a day thing. I'm curious what everyone thinks--Like would serious collectors scoff at that? Or is it all fair game when it comes to selling work online? Anyone have experiences good or bad?

Tuva Stephens
via fineartviews.com
Yes, I am curious also about selling art on ebay also! Please inform us.

Tuva Stephens
via fineartviews.com
Thanks Judy for telling me about Keibo posting the one image to cause people to go to her website. I have done that in the past when I posted several new works on my website.
Tuva


Carol Schmauder
via fineartviews.com
I am also interested in hearing about selling art on e-bay, Poppy.

Esther J. Williams
via fineartviews.com
Been selling art on eBay for 8 years, maybe 40 works or more. It`s really not a place for a fine artist I`m afraid to say. There`s a place where people WANT art CHEAP. If you want to reach a level that art collectors will respect you, eBay is a reputation tainter in a way.
You can paint small minis like trade card or postcard size and have a minimum bid of $1.00- $2.00 per square inch. But I find that the larger sizes only go for 25 cents a square inch. I no longer sell my larger works for under $2.00 a square inch in a gallery since plenty of customers have purchased my works and I will not put them on eBay for lower than $2.00 a square inch either. I do not want to upset the collectors who have paid the gallery prices.
You can look up my ID visions2art on eBay. I do not have any listings right now, but I have a ME page you can click on next to my ID name that shows my bio, sold works, etc...
It`s a great thing to have that ME page, so you can link to your website, although I do not see any FASO visitors that came from eBay. At least you can tell people you are a quality artist and not just another seller from China. There are tons of them up there starting at $1.00 for large paintings.
I occasionally list there when I have a little artwork I can let go of. Also, another idea I was told, you can sell your plein air workstudies for less per square inch. I have done that, I make sure I state workstudy. I have met some nice collectors and have them in my newsletter list, but not all. Many people on eBay just want something for their wall and it doesn`t matter who it is as long as it is CHEAP. I really hate that word, but it`s the truth.

Carol McIntyre
via fineartviews.com
Great clarity and perfect timing! I am about to launch a new blog and was thinking along these lines, but you directed me in the proper directions. Thank you!
Anne Watson
via fineartviews.com
Esther,
Thanks, you pretty much confirmed my suspicions about selling art on ebay.

Anyone selling on Etsy or similar sites? There is such a mix of art on those---from awful to wonderful. And such a wide price range. Again, any stories anyone, good or bad?

Poppy Balser
via fineartviews.com
Anne, Tuva and all,

My ebay experience is limited as I have only been listing there since the new year. Esther's comments ring true for many things. I have been careful to only list small works. In fact I am working on a series of quick fast paintings especially for this experiment. And I am looking at it as an experiment. I hope to learn some things about online selling, about writing more appealing copy and how to engage with potential collectors. In the meantime I am also learning from doing many small paintings.

I am too am interested in hearing other people's experiences.
Poppy
Leslie Saeta
via fineartviews.com
Keith,
I have re-read this article many times as I really feel it is important to know who our audience is! My "collectors" are a combination of family, friends, artists, facebook followers and many others. It is hard to remain focused and appeal to all of these groups when sending out my newsletter, so I think I will reread your article every month. thanks so much for the great information!
Esther J. Williams
via fineartviews.com
Anne, you know when I first started selling art on eBay, I was so excited, you couldn`t wipe the smiles off my face, it felt great to know that people thought enough about my art to buy it. But I started to get better and better, sometimes there were little bidding wars over a piece, although mostly I began to feel people did not appreciate better quality on eBay. There are some success stories like Duanne Keiser, he auctioned little 4X6 and 5X7 inch realism works and they started to go up, up, up. He`s famous now. There are several other realism artist on eBay doing well, Justin Clayton for one. I do not paint in realism, I paint in impressionism, so it knocks me out of the niche of art collectors that are clammering for low priced realism works.
I don`t mean to knock eBay totally, but I have to admit I turned pretty negative in attitude after 8 years of the garage sale mentality that exists there. I sold a work that was 16X12 for $50.00 in January, at least it was a workstudy. It is bread and butter money I say, got me some art supplies or paid for FASO fees at least. But a gallery I`m in sold a $500, 14X18 piece 10 days ago of mine, that is what pays the bills and gives an artist the ego boost they need to keep on painting! So you see why I do not recommend eBay if you want to attain a certain level of respect as a fine artist.
There`s a group on eBay called ACEO which auction the little minis and that can be a good thing. One of Lori Woodward`s art friends Mikki? auctions those sizes.
Here`s what really annoys me about eBay, you can not put your website link on the auction listing or they will cancel it, they do not want people being led away from eBay to purchase directly from you. You have to put the website link only on the ME page. Then eBay charges 8 percent now for Buy It Now auctions and 3 percent fees for final auction closings. They insist that PayPal collects the funds and PayPal charges 3 percent, so the artist is left with a pittance to take to the bank. You are always owing eBay money. So, it does not pay to list items for a $1.00 starting price.
I could go on forever since I spent nearly a decade on eBay trying to be successful in art sales. Just a positive note in the end, I have sold antique and collectibles under another name for over 12 years on eBay and made more money in those categories than on art by FAR. People love collectibles, there are many more collectors of dolls and antiques than there are of art. It has supported me in the ups and downs of my art business. I still pay eBay and PayPal through the nose for this avenue of income! I am looking forward to the day when I can completely drop eBay. I may be in a rocking chair listing antiques because it is so lucrative, but let`s hope not.

Judy Mudd
via fineartviews.com
There have been several very successful artists on Ebay. Judith Gnott used to be there. 2 or 3 years ago, I watched her sales over a couple of months and it appeared to add up to a couple thousand dollars a month. I checked again a few months ago and she was no longer on Ebay, so I went to her blog and she still sells there. She is a wonderful, super-realistic painter, so that may be what people are looking for, I don't know.

I tried to sell 5x7" and 6x9" paintings on Ebay for several months but had to stop due to family health issues. When I stopped I was just beginning to gain a following. My first sale prices were very, very low, almost not worth it, but I started to gain a few followers and my pricing started to go up a little. In my opinion, the best thing about selling on Ebay is reaching a wider audience and now having their email and mailing address to send them future newsletters. Truly, when I didn't make much money on my paintings, I considered it advertising dollars, getting my name out there.

I've heard that some small galleries peruse Ebay looking for small works to add to their collections. Don't know if that is true. Someone else may be able to verify if they've heard this, too.
Diane Tasselmyer
via fineartviews.com
Cultivating and audience of collectors by telling them My Story is the direction I want to go. Being in the middle of entertaining 3 audiences sounds like a circus. I am not a ringmaster..I am an artist.



Tonya
via fineartviews.com
thank you - this is very important to remember, I sometimes get distracted and forget the target, your posts are a blessing

Carole Rodrigue
via fineartviews.com
A few years back, I sold some work on Ebay as well and quickly realized it wasn't the place I wanted to be. I felt like my art was yard sale material and nothing more. I didn't stay long and would not go back. Some do well and congratulations to them, but it's just not what I want to be associated with.
Justin Dancing Hawk
via fineartviews.com
Thank You very much , Keith , for posting this! I just discovered it and it's very timely for me! It answers the questions I've been asking - thus, accomplishing exactly what you talk about in the post - as to how I go about reaching my audience and finding out what they want from me! So far, I know that people are attracted to my work because of my unique and bold use of Color! I know that I have a unique style and I'm hearing that people love me for it ! That is very gratifying and exactly what I'm looking for ! I feel my voice is heard ! I've just posted a "share" of this to my page and asked my readers if I DO accomplish these things, and if not, what do they want? I'm excited to see the response! My world is growing nicely! Thank You for helping that to happen!









 

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