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Disabling Dataplain Power Stats on January 31, 2011


 

We're going to be discontinuing our partnership with Dataplain for providing web stats and analytics.

 

Our plan is to disable Dataplain Power Stats on January 31st 2011.

 

Dataplain has been a great partner, but the truth is that they moved away from analytics years ago and, in fact, were kind enough to work out a deal with FASO to continue supporting us even though their company had moved in a completely different direction.  We'd like to publicly thank them for their wonderful partnership.

 

Fortunately we've added two more options for web analytics to all FASO accounts.  You can enable your FASO Enhanced Analytics OR you can easily integrate Google Analytics.  Or you can even use both, if you're an analytics junkie.

 

If you care about saving any of your old reports, Dataplain does have a "download to Excel" link on each of the report screens.

 

But just to re-iterate - your Dataplain Power Stats (if you have any) will not be available after January 31st.

 

Thank You,

 

The FASO Team.

11 Responses to Disabling Dataplain Power Stats on January 31, 2011

Spencer Meagher
via fineartstudioonline.com
I really like the dataplain, but I guess I can learn to switch over. Thank you for the early heads up.

Bette Linderman
via fineartstudioonline.com
Is there a way to "pay" and keep "dataplain" statistics - I've used it for years and prefer it to the FASO statistics. I've compared the results of the two the past few days (since your announcement to phase out the "dataplain" plan) and I really prefer how dataplain is set up and easier to use than faso's statistics.

When I compare visitors from one plan to the other, many of the visitors that show up on the "dataplain" don't even show up on the faso plan.

Am I doing something wrong? If I look back over the past several months, many visitors (and folks from other countries) are easily located and show up on dataplain but do not appear on the faso system. Many many days, the results are different between the two plans. Always fewer (or no people) showing up on the FASO plan.

I have been watching this very carefully since your announcement and it definitely seems that FASO is not tracking visitors (or even showing them as visiting) as does dataplain.

I would think the results from plan to plan should be the same.

How can I continue using the Dataplain (even if I subscribe to it on my own)?


Clint Watson
via fineartstudioonline.com
Bette - I will ask dataplain if it's possible to pay to keep them online - but they are no longer in the stats business - they've only kept them online for us, at our request. but have not developed them further in over 4 years. I'm not surprised that Dataplain may be over-reporting the number of visitors - the FASO stats are based on another company that does nothing but analytics. The reality is that every stat system is a bit of a "guess" at the number of visitors - and they will all vary in their numbers.

Spencer Meagher
via fineartstudioonline.com
thanks for the additional info. Its interesting that stats are generalized rather than 100 percent accurate.

Clint Watson
via fineartstudioonline.com
Spencer - it's not necessarily that they are generalized, it's just hard to define what a "visitor" is. You could use IP addresses - except that companies have 100's of computers behind 1 IP address. You could used cookies - but some people block cookies, or clear cookies. Another is with IP addresses is people with laptops - is 5 IP addresses 5 different people? Or is is 1 guy with a laptop visiting 5 starbucks? So most stats programs sort of make a "best guess."

Another issue - most stats program use some sort of script to capture the visitor info, what if someone clicks really quickly through some pages before a script loads? (you miss a page view in that case) Or what if the script fails due to an internet glitch (again the page view reporting fails).

None of these things are a big problem if stats are used in an aggregate sense to get an idea of trends, but it's not great to treat them as if the numbers are 100 percent accurate. That's why the numbers can vary from program to program.

Spencer Meagher
via fineartstudioonline.com
Thanks Clint for taking time to bring it in terms a lay person can understand. I tend to treat it as a barometer measuring my websites activity. I don't get caught up in the details.....yet. Maybe one day.

Spencer Meagher
via fineartstudioonline.com
Thanks Clint for taking time to bring it in terms a lay person can understand. I tend to treat it as a barometer measuring my websites activity. I don't get caught up in the details.....yet. Maybe one day.

Clint Watson
via fineartstudioonline.com
as a follow up I've asked dataplain about keeping their stats available, even for a fee - they have declined - they really don't want to be in the stats business and plan to take their server offline completely in early 2011. There's really nothing we can do to force them to change their mind. I honestly think the new stats are far superior - the reports look different and, of course, that takes some getting used to.

Spencer Meagher
via fineartstudioonline.com
Thanks Clint for all your efforts to satisfy your clients. Its what keeps us with you.

Julie Janzen
via fineartstudioonline.com
Unfortunately, I am finding the new stats for FASO very confusing and hard to use.

Clint Watson
via fineartstudioonline.com
Julie,

Thanks for your feedback on the stats. Do you have any specifics on the new stats and what you find confusing and what you would like to see?

I ask because the new system collects better data, however, we are currently showing the default reports provided by the stats company.

However, unlike Dataplain, we can actually grab that data and present it ourselves and make custom charts (I'm experimenting with that this morning).

So any feedback you have would be welcome as, going forward, we'll probably be developing some simpler screens for the stats.









Topics: FASO